Contact
Contactez-nous par e-mail ou WhatsApp. Nous répondons généralement sous un jour ouvré.
Besoin d’aide avec une commande ?
If you already use the site with an account, check for a “Get help” or order message option there first. You can always contact us directly — we usually respond within one business day.
For anything else, envoyez-nous un e-mail at [email protected].
Téléphone
+31(0)70-3311713Adresse
Linge 13, 2491BZ Den Haag, Netherlands
Questions fréquentes
These topics follow the same sections as the full FAQ. Each line below is a short summary of the questions answered in that section — follow the link to read them in detail.
- General->
What EuroRefurb sells, where we operate from, how grading works, and how to contact support.
- Payments->
Payment methods, checkout provider availability, refunds, and payment confirmation.
- Warranty->
Warranty coverage for refurbished devices, sealed items, parts, accessories, and exclusions.
- Pricing->
How EUR prices are shown, why price changes by condition and options, and VAT or shipping fees.
- Orders->
Minimum order quantities, changing an order, cancelling, and tracking order status.
- Support->
How to report an issue, what happens next, and what evidence helps us resolve it.
- Shipping->
Delivery options, shipping fees, tracking, customs, and dispatch timing.
- Returns->
Return approval, RMA instructions, inspection, and return processing timelines.
Open the complete FAQ on our FAQs page.