Customer CarePublish by: EuroRefurb Editorial
10-unit minimum orders and clear returns support
Combine refurbished devices to meet the 10-unit minimum. Here is how checkout, order support, claims, and returns work.
EuroRefurb uses a minimum order quantity of 10 units per cart.
Flexible volume checkout
Combine different phones, laptops, accessories, and configurations in one cart to reach the MOQ.
Straight answers on claims
Claims are part of the job. We make them boring: clear time windows, evidence requirements, and resolution paths.
- A single claims channel
- Evidence requirements that are realistic
- Credit vs replacement options
- Root-cause tracking to reduce repeats
Good support is simple: clear next steps, clear ownership, and no mystery.
